She stood in front of the counter after i called her number. Before i was able to start talking to her, she said: ' my stomach ache, pls help me to take my medicines.', and hurried away to leave the counter, walking towards the pharmacy door.
I was dumbfounded. Where is she going? she hasnt taken her medicines yet! i then strted to see other patients sitting in the front row of the waiting area started to stand up and leave pharmacy. what is happening??
OK....the old lady was having diarrhea and she just shitted right in front of the pharmacy counter!!
soon, the whole pharmacy smelled terrible. i dashed out to look for cleaners. when i was on my way bc to pharmacy, i saw the old lady trying to clean her stool using her handkerchief by her hand!!
i felt funny when i knew her diarrhea in front of pharmacy counter. However, i soon felt sorry for her, and pity her. well, not that she wanted to embarrass herself like this and she was being responsible to clean up her own mess.
i waited for her outside the toilet when she was cleaning her handkerchief inside. i then stopped her from continuing to clean up the stool using her own hand, and open a hose for her to clean herself up. i accompanied her back to pharmacy to get her medicines.
She thanked me. i was happy to be able to make her felt better. BUT....she patted my back when she was saying thank you!!! my mood = blue. the picture of her cleaning up her stool using her hand suddenly crossed my mind again....
She is in her sixties. If she was accompanied by her family member to the clinic, this incident wont happen. I have seen most of the elderly coming to the clinic by themselves without companions, be them at their seventies or even eighties!! it is not uncommon for me to see a patient with the age of 83 to come to the clinic taking bus by himself!
Probably i shouldnt say this too early, cos my parents havent reached tht age, but i js wonder how could their family members let their old parents to come for treatment all alone? Not only they have weak hearing ability, unable to move steadily, and bad memories, they also have language problems ( chinese patients vs malay MAs), sometimes they wont be able to express their health problems to the doctors, which lead to them not getting proper treatment. This doesnt worth all the troubles at all!!
Please bring ur parents to the clinics, dont let them do this alone....
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